The underwriters of the HomePro Insurance Backed Guarantee (shown on your certificate) are either Red Sands Insurance Company (Europe) Ltd or Guarantee Protection Insurance Ltd.

 Red Sands Insurance Company (Europe) Limited
Red Sands Insurance Company (Europe) Limited, is authorised and regulated by the Gibraltar Financial Services Commission under the Insurance Companies Act 1987 of Gibraltar and is a member of the UK's Financial Services Compensation Scheme and the Association of British Insurers (ABI). Registered in Gibraltar at Level 3 Ocean Village Business Centre, 23 Ocean Village Promenade, Gibraltar. (Registered No. 87598).

 Guarantee Protection Insurance Ltd
Guarantee Protection Insurance Ltd is registered in England as a Limited Company, with the registration number of 03326800, and the registered address of 37-39 Lime Street, London, EC3M 7AY. Guarantee Protection Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Guarantee Protection Insurance Ltd’s Firm Reference Number on the Financial Services Register is 207658.

The cost of our Insurance Backed Guarantee policies varies depending on the policy type.
In most cases however contractors will provide an Insurance Backed Guarantee as part of their service.

  Insurance Backed Guarantees
Many contractors offer insurance backed guarantees, so always ask! If your contractor is not registered with HomePro Insurance, then they will not be able to offer one of our HomePro Insurance Backed Guarantee.

Your contractor can contact HomePro to arrange a policy.

  Cost to the Contractor
The Insurance Backed Guarantee must be provided free of charge to the customer.
The contractor will generally purchase the insurance backed guarantee directly from HomePro Insurance.
The cost per policy is dependent on the value and type of work that is covered.

We will not allow all contractors that operate in home improvements to be associated with our Insurance Backed Guarantees (IBGs) and here is why:

  Only Vetted Contractors can apply
All contractors that offer HomePro Insurance Backed Guarantees have been extensively checked by us to ensure they have a good financial and legal rating, and excellent references from their last 10 customers. If HomePro hasn’t carried out these checks then we are unable to issue an insurance backed guarantee on the contractors work.

You should always double check by calling HomePro on 08707 344 344 and one of our Service Advisors will be able to let you know.

  Where to find Contractors who issue IBG's
The HomePro Tradesman's Search Facility will provide you with a list of contractors in your area, most of which can provide HomePro Insurance Backed Guarantees.